COVID-19 Health & Safety

Health guidelines and safety information for
staff, guests, and communities at the SNF Parkway Theatre.

Welcome back to the theatre! The SNF Parkway is committed to the health, well-being, and safety of our audiences, communities, and staff amidst the ongoing impact of COVID-19. We are dedicated to providing a safe, welcoming space for everyone to experience the love and enjoyment of film in the unique, immersive atmosphere that only a theatre like the Parkway can provide. 

CERTIFIED COVID-19 SAFE by Experts at UMD

Over the past year, we’ve worked closely with a team of epidemiologists and infectious disease and prevention experts from the University of Maryland School of Medicine to review and approve our COVID-19 protocols, cleaning, sanitizing, and personal protective equipment, and air filtration systems to ensure we are implementing best in class safety measures within our theatre. During the early summer of 2021, the entire SNF Parkway building underwent a thorough deep cleaning and power wash to be shiny and spotless for the return of our audiences. You’ll think we built a brand new theatre just for you!

SNF Parkway COVID-19 Policies
Last Updated: July 27, 2022

All patrons must follow our COVID-19 health and safety protocols while in the theater. These policies are subject to change based on local and regional metrics. Please note that rental and special events may have different policies. 
  • Masking: Face masks are required at all times in all venues
  • Seat Reservations: Patrons must continue to reserve their seats. The theater is currently operating at 80% capacity to maintain social distancing. Theater staff will continue to utilize contactless ticketing. 
Want to book tickets for a larger group?
Please contact us at events@mdfilmfest.com for group ticketing!

CONTACTLESS TICKETING

All screenings at the SNF Parkway will require advanced reserve seating via our user-friendly online ticketing platform. Each transaction will allow guests to choose up to 4 reserved seats for their selected screening. Guests will receive an email confirmation once seats have been selected and paid for. To check in for your screening upon arrival to the SNF Parkway, please show your emailed ticket to our staff via printed copy or mobile device. Staff will be available to help direct you to your reserved seats.

MASKS

All staff and guests are required to wear a facemask fully covering their nose and mouth at all times within all areas of the theatre, unless eating or drinking at your seat. Yes, this includes during your movie! Forgot your mask at home? Disposable masks will be provided on a first come, first served basis for any guests who arrive without appropriate coverage.

CONCESSIONS

Grab your popcorn! The SNF Parkway Concessions Stand will be open and operating for all in-person screenings. New plexiglass partitions have been placed at the Concessions Stand to protect our staff and guests, and any staff member handling food related items will be required to wear gloves. We ask that all guests wear a facemask fully covering their nose and mouth at all times in all areas of the building, unless eating or drinking at your seat.

STAFF

Friendly faces are ready to welcome you back to the movies! All staff of the SNF Parkway are required to be fully vaccinated against COVID-19 and are required to wear a facemask fully covering their nose and mouth at all times in all areas of the theatre. Gloves will be worn by any and all staff members who are handling any food related items such as concessions, catering, or food preparation equipment. Staff will be required to sanitize their hands upon arrival to the theatre and throughout their shift as appropriate.

CLEANING & SANITIZING

We take sanitization seriously at the SNF Parkway. High-touch surfaces such as doorhandles, railings, and elevator buttons will be sanitized between each screening with a long-lasting anti-bacterial and anti-viral chemical that specifically targets coronavirus strains. Restrooms will also be thoroughly sanitized between screenings. All restrooms are equipped with touch-free soap and towel dispensers to limit the transition of germs and bacteria. In addition, touch-free hand sanitizer units are available to guests and staff throughout the building, including outside of each theatre and in common areas such as the lobby and lounge.

HVAC & AIR FILTRATION

The SNF Parkway is equipped with top-of-the-line heating, ventilation, and air conditioning units, each with two stages of MERV 13 air filtration – a cut above the standard filtration found in most public HVAC units. These filters effectively filter out particle sizes smaller than one micron, including tiny particles of bacteria, viruses, and allergens that standard filtration will miss. These new MERV 13 filters have been installed according to guidelines by the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) who recommend a minimum of MERV 13 filtration for indoor, public spaces during the COVID-19 pandemic.
Planning your Visit to the SNF Parkway
Before leaving to come to the Parkway, we ask that you take a moment to self-assess with the following questions:
Have I been in contact with a person who has tested positive for COVID-19 in the last seven days?
Have I experienced any of the following in the last 24 hours?
  • FEVER OR CHILLS
  • COUGH
  • SHORTNESS OF BREATH OR DIFFICULTY BREATHING
  • FATIGUE
  • MUSCLE OR BODY ACHES
  • HEADACHE
  • LOSS OF TASTE OR SMELL
  • SORE THROAT
  • CONGESTION OR RUNNY NOSE
  • NAUSEA OR VOMITING
  • DIARRHEA
If so, please call us at 410-752-8083 or email us at info@mdfilmfest.org, and we would be glad to assist you in refunding your ticket(s) or exchanging your ticket(s) for another date. Learn more about our Refund, Exchange, and Ticket Donation policies at https://parkway.mdfilmfest.com/about-the-parkway/

 

Have additional questions not covered here? We want you to feel as safe and welcome as possible. Please don’t hesitate to contact us at info@mdfilmfest.com with any questions or concerns. We hope to see you back soon!